Welcome
Welcome to TIE. By purchasing from us, you agree to the following Terms & Conditions.

1. Product Information
All TIE bags are carefully handcrafted and produced with attention to quality and detail. Slight variations in color, texture, or finish may occur due to the nature of materials and craftsmanship.

2. Pricing & Payment
Prices are listed in INR (Indian Rupees) and include applicable taxes unless otherwise stated. We accept major payment methods including Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD). Orders will be processed only after successful payment confirmation or COD verification where applicable.

3. Shipping & Delivery
We aim to dispatch all orders within 2 working days of confirmation. Delivery timelines vary depending on location, and delays caused by courier or unforeseen circumstances are beyond our control. Customers are responsible for providing accurate shipping details.

4. Return & Exchange Policy
We offer a 7-day return policy from the date of delivery. To initiate a return or exchange, a request must be sent to support@tiebags.in within 7 days of delivery.

In case of any damages, an unboxing video of the product, clearly showing the package opening and the condition of the handbag, must be submitted within 24 hours of receiving the order along with your return/refund request.

 

The handbag must be unused, unwashed, and in its original condition with tags and packaging intact. Proof of purchase (invoice/order confirmation) must be provided. Refunds will be processed only after quality inspection of the returned product. Shipping charges, if any, are non-refundable. Exchanges are subject to stock availability.

5. Non-Returnable Items
Items purchased on sale or under discounted offers are non-returnable, unless defective.

6. Damages & Defects
In case of any damages, an unboxing video of the product must be submitted within 24 hours of receiving the order. We will arrange a replacement or refund as applicable.

7. Intellectual Property
All content, logos, images, and designs under TIE are our intellectual property. Unauthorized use is strictly prohibited.

8. Liability
TIE is not liable for damages caused by misuse, neglect, or improper care of handbags. We are not responsible for delays or loss caused by third-party courier services.

9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to jurisdiction in Erode, Tamil Nadu.