Shipping Policy – TIE

All purchases from TIE are shipped directly from our own warehouse. Our goal is to dispatch products within 2 business days from receipt of order and payment, depending on the delivery address. Deliveries are carried out by our own staff, third-party couriers or logistics companies, or postal services, usually between 10:00 AM and 7:00 PM, Monday to Saturday. Goods must be signed for upon delivery, and we take no responsibility for goods signed by anyone other than the person who placed the order at the address provided during checkout. Since transactions are authorized by the cardholder, TIE is not responsible for incorrect addresses provided at the time of placing the order. We are also not responsible for any damage to products after delivery.

 

All claims for shortages or damages must be reported on the day of delivery via email at support@tiebags.in or through the contact form on our website. Any shortage or damage should also be noted and signed on the proof-of-delivery copy and returned to the delivery person.

 

Shipping and handling charges may vary depending on product, packaging, size, volume, type, and other considerations. Applicable shipping charges are displayed at checkout, ensuring that customers are aware of the total charges before completing payment.